Select Car Leasing is celebrating after surpassing the 40,000 mark on leading customer review website Trustpilot.
And if you’re looking for the UK’s most trusted car leasing company, you’ve come to the right place, because we’ve got a glowing five-star rating.
Select first joined Trustpilot in 2014 as a way to tell everyone how dedicated it is to customer service.
Ten years and more than 40,000 reviews later, Select’s five star ‘Excellent’ rating remains a sense of real pride.
Let’s have a look at what some recent customers have been saying.
Gordon wrote: “Great service right from the start of the process. Communications have been first class throughout. Delivery exactly when promised with an excellent handover. Really pleased with our all electric car at a great price.”
Thanks Gordon, we appreciate it.
Mr Whitehouse told us: “Fantastic company used them for the last 15 years nothing is ever to much trouble Leigh looks after me whatever the problem.”
Some customers have been with us even longer than 15 years, so Mr Whitehouse’s experience isn’t unusual.
Meanwhile Chloe Barber’s review said: “Just received my second car from Select Car Leasing and I can honestly say it’s been a breeze from start to finish. Big Thanks to Chris Stewart who I’ve dealt with from the beginning. Really helpful and efficient.”
And that’s what it’s all about - making the leasing process as easy and as simple as possible, from first enquiry to vehicle delivery.
The strategy is working - with Select recently named ‘Most Trusted Independent Car Leasing Company 2024’ in the Corporate Excellence Awards - which is actually the third time the business has won the award.
Mark Tongue, Joint CEO and Co-Founder of Select Car Leasing, explains how any Trustpilot review that’s sub-par is immediately analysed by Select’s senior management team.
He said: “We’re delighted to have now amassed more than 40,000 reviews on Trustpilot, with the five-star ratings still pouring in. We want everyone to be in a position where they want to recommend Select to their friends and family, and our ‘Excellent’ rating on Trustpilot reflects that ethos.
“Because Select was built on referral and repeat business, the level of customer service we offer is of the highest importance to us. Any review that’s sub-standard - three stars or below - is addressed immediately and given visibility at the highest boardroom level. All of our teams are focused on long-term relationships with customers.”
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