Frequently Asked Questions

For a fixed monthly fee, our maintenance package takes the headache out of getting your new vehicle serviced and maintained. The package covers:

1. Manufacturers' scheduled servicing
2. Approved, accredited garages and qualified technicians
3. Mechanical and electrical repairs and/or replacements including labour
4. All repairable and replacement parts required as a result of fair wear and tear, including
brake pads, disks, bulbs, batteries, exhausts, belts, wiper blades, alternators, starter motors, and (depending upon the cause) cases tyres*3 MOTs (if required)
5. Additional breakdown cover benefits (in addition to standard manufacturer breakdown cover offered on your lease), including free European breakdown assistance
6. Easy one call / click booking and management process
7. Free pick up and return of vehicle to your home / work
8. Cost savings (the package is tailored to individual's mileage and contract length)
9. Lower overall vehicle running costs

To answer this, you will need to consult your service book, as in some vehicles service will be due when the service light appears on the dashboard, in other cases, service will be due annually or when a specific mileage has been reached. You will then need to book your vehicle in for a service with one of the manufacturer's approved UK-based dealership service centres.

You can take your vehicle to any of the manufacturer's approved UK-based dealerships, booking-in using the dedicated phone number given to you.