Lexus LBX HATCHBACK

1.5 Takumi Design 5dr E-CVT AWD [2023]

Would highly recommend! Very helpful staff and special thanks Garry Rahman for assisting us securing a car lease! -Wensly

Mohammed Uddin from Select Car Leasing is the man! You don't judge when an order goes well and smooth. You judge it when problems accur and how the customer service rep deals with the issues, and I can confortably say Mohammed Uddin has been the best man for the job, he has gone above and beyond and I couldn't be happier now. We ordered 2 Vehicles through our company, a Hyundai Kona Electric and a BYD Seal Excellence. The Delivery for the Hyundai went as smooth as butter, no issues, quick delivery, no headaches, amazing! However, the Delivery of the BYD was something else (not Select Car Leasing's fault at all). We placed the order on the 10th October with expected delivery being 45 days. We kept waiting and waiting for a delivery date, but still nothing from the dealer. Mohammed is chasing them constantly to get a delivery date. We eventually get a delivery date for the 27th November. The day of delivery poor Mohammed has to give me the bad news that the dealer messed up again and my vehicle was not being delivered that day as it's getting a "recall". Again, Mohammed did everything he could and this is no fault of him or Select Car Leasing, this is all the dealer's fault. A couple of weeks go by and we get another delivery date, the 12th December. All was well and confirmed, I get a call from the driver on the day telling me he is on the way to me and should be with me by 11am. The driver arrives with the car. And.... it's the wrong vehicle! The dealer managed to put my number plate on another customer's vehicle, so the number plate did not match the VIN number! I of course reject delivery and get on the phone to Mohammed straight away. He gets the driver to go back to the dealer with wrong car, he makes them swap the number plate and do everything and gets them to deliver me the car before the end of the day! He smashed it, he would not rest until I got the car delivered. Round 2, i get a call from the driver again and he's on the way down to me again. ETA is now 4pm. He arrives and everything now checks out perfectly. I now have my car for 4 years. Moral of the story, these guys are the business and will not rest until you have your vehicle. They will also try to make it as hassle free as possible. I couldn't appriciate them enough and will keep giving them my business for years to come. We currently have a fleet of 3 cars with them. A Tesla Model Y, The Hyundai and the BYD, and we're all very happy. Thank you Mohammed for all your hard work. Diogo Rodrigues

It was a great experience, Danny was very professional and helped me throughout the process. He gave good advice and met my expectations at every step. Happy customer